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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kandie Murray

November 5, 2026

5  out of  5
rating by Kandie Murray
"I have never had a problem with this agency. When I had my wreck they helped me through the whole process."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Amanda Walther

October 31, 2026

5  out of  5
rating by Amanda Walther
"Love doing business with State Farm Peggy is a sweetheart 💕"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Poplar Bluff. "
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Jerry Smith

October 30, 2026

5  out of  5
rating by Jerry Smith
"State Farm office is always helpful!!! Thank you to Susan and her awesome staff."
We responded:
"Hi Jerry, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Susan McVey’s team.  Please reach out to us if any questions come up!  - Susan McVey’s Insurance Team "
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Ann Smith

October 30, 2026

5  out of  5
rating by Ann Smith
"Susan's office is always nice and helpful."
We responded:
"Ann, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Poplar Bluff insurance team is always here and happy to help. "
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Jami Strenfel

October 30, 2026

5  out of  5
rating by Jami Strenfel
"Always a pleasure working with Susan and her staff! Shelly made my process quick and easy! She was very nice, professional, and knowledgeable! Wonderful group of folks."
We responded:
"Hi Jami, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Poplar Bluff.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Susan McVey "
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Patty Thompson

October 29, 2026

5  out of  5
rating by Patty Thompson
"Always prompt and efficient responses to any request we present to this office. Staff very friendly and helpful every time."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Crystal Leeds

October 28, 2026

5  out of  5
rating by Crystal Leeds
"Peggy is my go to anytime I need to change something or just have a question."
We responded:
"Crystal, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Susan McVey and Team "
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John Joy

October 22, 2026

5  out of  5
rating by John Joy
"For many years, Susan has written policies for my vehicles, homeowners, personal liability, & personal articles coverages. Over the years, Susan and Peggy have always been outstanding with quick answers for my questions & concerns. Yes, they are an 'Exceptional' Agency. If it were available, I would have marked the #10 Star!!!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Poplar Bluff. "
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Gregory

August 27, 2026

5  out of  5
rating by Gregory
"Peggy was an incredible help to me while I was managing my elderly mother’s insurance from out of state. She was responsive, caring, and went above and beyond to make sure everything was taken care of. I’m incredibly grateful for her help and would highly recommend her to anyone!"
We responded:
"Gregory, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Poplar Bluff insurance team! - Your State Farm Agent, Susan McVey "
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Jenna Clark

August 24, 2026

5  out of  5
rating by Jenna Clark
"Susan McVey has a great team! Peggy Swingle is always quick to help me, extremely friendly and has gone above and beyond to help guide me in any issues, quotes or questions I may have. I highly recommend this team!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Susan McVey’s team. "
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Holly Butler

August 20, 2026

5  out of  5
rating by Holly Butler
"They are the best always talking care of me any time I have questions or concerns!"
We responded:
"Thank you for the 5-star review, Holly! We’re proud to serve the Poplar Bluff community and truly appreciate your support. "
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Mark

July 17, 2026

5  out of  5
rating by Mark
"I have been with Susan for many a years and as always, Susan Michael Peggy, they are all very professional But treat you like family
No matter the situation ups and downs, they have always come through for me and I think them all very much"
We responded:
"Thank you so much for the 5-star rating, Mark! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Susan McVey "
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Bob Cope

July 13, 2026

5  out of  5
rating by Bob Cope
"Great service. Took care of my needs in a very timely manner."
We responded:
"Bob, thank you for your wonderful review of State Farm Agent Susan McVey’s Team!"
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George Arnold

July 2, 2026

5  out of  5
rating by George Arnold
"I have received the best service ever from Peggy, Michael, and Susan at their office and over the phone. Peggy even help my son get his vehicle with a tow to a tire store while on the road working. Absolutely Great Costumer Service!"
We responded:
"We appreciate your review, George. We are so happy that you had such a wonderful experience with State Farm Agent Susan McVey’s Team here in Poplar Bluff ! "
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Jim & Linda Cope

June 19, 2026

5  out of  5
rating by Jim & Linda Cope
"We are very pleased with our agents, Susan McVey and Mike Williams. If we ever have any questions or concerns, they are quick to find answers. They are always friendly and a pleasure to work with."
We responded:
"Jim, thank you for your wonderful review of State Farm Agent Susan McVey’s Team!"
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Jeremy C

June 4, 2026

5  out of  5
rating by Jeremy C
"They have been great with my family for 40 years. I've never had any problems with Susan, Mike , or anyone else there. My parents thought highly of them and they have always been great and patient with me. I haven't met a hard to deal with person at that agency and they have always gone above and beyond to be helpful."
We responded:
"Thank you for the 5-star review, Jeremy! Here on State Farm Agent Susan McVey’s Team, we are proud to serve our community and appreciate your recognition. "
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Hailey Ray

May 26, 2026

5  out of  5
rating by Hailey Ray
"They’re always so helpful and friendly! Peggy was such a great help as always."
We responded:
"Thank you for your kind review of State Farm Agent Susan McVey’s Team. We appreciate it!"
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thomas&theresa lane

March 5, 2026

5  out of  5
rating by thomas&theresa lane
"The employees are always very helpful, knowledgeable and courteous."
We responded:
"Thank you so much for the 5-stars, thomas&theresa! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Susan McVey’s Team anytime."
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Payton Emmons

March 3, 2026

5  out of  5
rating by Payton Emmons
"Highly recommend Susan and her team. Mike and Peggy are always so friendly and ready to help"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Susan McVey’s Team. "
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Jim Terry

February 27, 2026

5  out of  5
rating by Jim Terry
"Great to work with and very accommodating! Extremely friendly group of folks"
We responded:
"Thanks so much for the fantastic rating, Jim! We are so glad you had a positive experience with us here on State Farm Agent Susan McVey’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Derrick Edmonds

January 21, 2026

5  out of  5
rating by Derrick Edmonds
"I consistently receive exceptional service from the State Farm team, especially Mrs. Peggy. She is always professional, responsive, and genuinely attentive to my needs. Her knowledge, patience, and willingness to go the extra mile make every interaction smooth and reassuring. It is rare to find this level of consistent care and excellence. Highly recommend."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Martha Meyer

January 5, 2026

5  out of  5
rating by Martha Meyer
"Fantastic Service and very knowledgeable too! They definitely are here for their customers. State Farm (Susan & Mike) are wonderful!"
We responded:
"Thank you for choosing our office for your State Farm Insurance. We appreciate your business and nice review."
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Carolyn Blatz

November 29, 2025

5  out of  5
rating by Carolyn Blatz
"Peggy always is very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sandy

May 20, 2025

2  out of  5
rating by Sandy
"Expensive and they don't keep their word when they say they will call you tomorrow."
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Michael

March 24, 2025

5  out of  5
rating by Michael
"Susan and Mike are well experienced in handling tough claims. They arranged every detail needed.A Great Team to work with."